Paldesk Livechat Helpdesk Chatbot

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Paldesk is a smart communication platform that helps you easily interact with customers across channels, optimize user journeys, and boost customer retention.

  • Talk to customers from multiple channels (live chat, chatbot, email, social, email, and Telegram) in a single dashboard
  • Automate FAQs using Paldesk chatbot and give your agents an opportunity to deal with more complex tasks
  • Keep track of user satisfaction, record user journeys, and gather important feedback across your website
  • Best for: Startups and small businesses that want to offer enterprise-level personalized customer support

Paldesk lets you build a knowledge base so you can provide support when customers need it most.

Going offline? Use Pal the Assistant, a user-friendly chatbot with a simple drag-and-drop builder.

Introduce new customer scenarios as they come along and improve flows to match your business needs.

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